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Posting ID:
JP00000915
Available Positions:
2
Position:
Computer Repair Tech
Posted:
8/23/2021
Location:
TECH CENTER
Open Until:
10/8/2021
Expected Start:
To Be Determined
Position FTE:
1.000000
Hours per Day:
1
Days per Year:
0
Posting Comments:
UPLOAD ALL DOCUMENTS REQUESTED Successful applicant will provide basic Level 1 technology support via email, phone, and help walk-ins for over 4,000 employees at 70 remote sites. Must have ability to translate technical knowledge into non-technical language for end users. Applicant will be responsible for equipment and support tickets, therefore ability to track and manage associated paperwork is necessary. Excellent work ethic, positive attitude, customer-service focus and adherence to department policies/procedures are essential. Applicant should be able to work on multiple projects/priorities, remain calm in high pressure situations and adapt quickly to change. Applicant may perform hardware repairs as duties allow, hardware troubleshooting skills, repair experience are necessary. Knowledge of Windows OS, Microsoft Office 365 and basic networking required. iOS knowledge is a plus. College/technical degree or equivalent work experience required. Previous Help Desk experience desirable. Starting salary $37,641. Must be able to establish and maintain positive working relationships with school stakeholders, state and federal agencies and the general public. The background check will be done upon employment recommendation. You are not required to be fingerprinted to apply.
Job Description:
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